Last updated: October 30, 2026.
Welcome to Bluebird & Bracken. By browsing our website or ordering from our store, you agree to these terms to the extent permitted by applicable law. Please also review our Privacy Policy, Shipping & Delivery and Returns & Refunds pages.
1. Store and customer contact
Bluebird & Bracken is an online nature-inspired design and merchandise store operated from Brazil and serving eligible destinations, with an emphasis on the United States. Contact us at bluebirdandbracken@gmail.com. Additional contact information is available on our Contact Information page.
2. Product information
We aim to provide accurate descriptions, images, materials, measurements and care instructions. Printed products may have normal production variations, and colors may look different on screens. Product specifications, availability and prices may change before an order is accepted. Check the individual product listing before purchasing.
3. Ordering and payment
By submitting an order, you offer to purchase the items shown in your cart. Orders are subject to payment authorization, product availability, verification and acceptance. We may decline or cancel an order where legally permitted, for example due to an obvious pricing error, suspected fraud, or an inability to fulfill the item. Where a payment has already been collected for an order we cancel, we will refund the amount owed in accordance with applicable law.
Prices are displayed in the currency shown on the storefront and at checkout. Shipping, taxes and other applicable charges are presented before the order is completed, where required. Payment services may be provided by third parties subject to their applicable terms.
4. Order processing and cancellations
Some orders require preparation before shipment. Processing may begin promptly after purchase, so requests to change or cancel an order might not be possible once work has started. Applicable statutory rights are not affected.
5. Fulfillment, delivery and returns
Shipping availability, rates, processing and transit estimates depend on each product and destination. See our Shipping & Delivery policy. Returns, replacements and refunds are handled in accordance with our Returns & Refunds policy and applicable law.
6. Intellectual property
Except where otherwise indicated, original Bluebird & Bracken artwork, brand assets, text and designs are protected by applicable intellectual-property laws. You may view the website and use its content for personal, noncommercial shopping purposes. Unauthorized reproduction or commercial use of protected content is not permitted. Third-party marks and materials remain the property of their respective owners.
7. Acceptable website use
You must not use this website for fraud, unlawful activity, interfering with services, breaching security or infringing the rights of others. We may take reasonable measures to protect the website, customers and transactions.
8. External services and links
Our store uses third-party platforms and service providers, including for payments, order processing and delivery. Links to third-party websites may be provided for convenience. We do not control their external content or independently guarantee their services, subject to any responsibilities imposed on us by law.
9. Availability and limitations
We work to maintain accurate information and reliable service, but temporary interruptions and technical errors may occur. Any warranties, liability exclusions or remedies apply only to the extent permitted by law. Nothing in these terms limits liability or customer rights that cannot legally be excluded.
10. Changes to these terms
We may revise these terms as the store develops or legal requirements change. The version published on this page applies as permitted by law; changes will not retroactively remove rights already accrued under an accepted purchase.
11. Contact and applicable rights
For any questions, email bluebirdandbracken@gmail.com. Applicable consumer-protection and privacy laws, including mandatory laws of a customer's jurisdiction where relevant, remain in effect.